How Calyndr works today.

Creating an account

Public signup is closed. Accounts are created by invite or by the Calyndr team.

Starting a trial

Trials are Stripe Checkout sessions on paid plans. They are started from Plan & Billing by an owner.

Creating an organization

Each signed-in user can own one organization. A second organization is refused.

Completing onboarding

The Setup checklist covers organization, hours, staff, a meeting type, branding, and a test booking.

Publishing a first booking page

Hosted pages exist for the organization, each bookable person, and each named team.

Creating a first meeting type

Meeting types are the appointment categories guests book. Each has duration, buffers, notice, and assigned staff.

Working hours

Weekly hours can be set for the organization, a person, or a meeting type.

Availability rules

Open times are the overlap of hours, exceptions, existing appointments, and connected calendars.

Buffers, minimum notice, and booking horizon

Each meeting type can pad time before and after a visit, refuse last-minute bookings, and cap how far ahead guests can book.

Time zones

The organization has a default zone. Each staff member can keep their own. Guests see times in a detected or selected zone.

Rescheduling and cancellation

Guests use a private token link. Staff use Calendar or Appointments. Windows are set on the meeting type.

Booking links

Organization, personal, team, meeting type, and (Business) extra alias URLs.

Inviting staff

Owners and admins invite from People & Teams. Public registration is not required for invitees.

Roles and permissions

Owner, Admin, Manager, and Member. Stored Member value is staff.

Creating teams

Teams and Business allow unlimited named teams. Bookable seats are billed per person.

Shared calendars and Team view

Owners set calendar scope. Team view shows assigned people. Members still only manage their own appointments.

Round-robin, least-busy, and weighted distribution

Assignment modes on a meeting type. Weighted targets are Business.

Team routing

A team booking page only offers members of that named team who are assigned to the meeting type.

Seat management

The counter is bookable staff versus purchased Stripe quantity, not headcount.

Google Calendar and Google Meet

Each staff member connects their own Google account from Settings → Integrations or Calendars.

Outlook and Microsoft Teams

Per-staff Microsoft connection for calendar busy time and optional Teams meeting links.

Connecting Zoom

Per-staff Zoom OAuth. Join URLs can be attached to appointments when Zoom is connected.

Connecting and disconnecting accounts

Integrations are per staff member. Disconnect from the same Integrations screen.

Website embeds and hosted links

Every plan has hosted booking URLs. Inline, popup, and floating widgets are Business.

Installing inline, popup, and floating widgets

Business snippets, allowed origins, and common frame issues.

Common embed installation problems

Blank frames, refused origins, and mixed-content blocks.

Plans, monthly and annual billing

Individual $10 / $96, Teams $15 / $144 per user, Business $24 / $228 per user.

Changing plans and seats

Plan changes and seat quantity go through Stripe. The app shows purchased quantity, not unlimited Business seats.

Updating payment methods and invoices

Use the Stripe Customer Portal from Plan & Billing.

Canceling a subscription

Cancellation is requested in the Stripe Customer Portal and follows the current period.

What happens when a trial ends

Stripe bills the stored payment method. Failed payment moves the subscription toward past_due.

Login and account access

Email and password on app.calyndr.com. Password reset uses the auth email flow.

Organization ownership

Only the current owner can transfer ownership, and only to an active Admin who has joined.

Privacy and calendar visibility

Owners set calendar scope and appointment detail defaults per role.

Data requests and account closure

Email hello@calyndr.com. There is no self-serve export of the entire organization beyond in-app client CSV where entitled.

Contact support

hello@calyndr.com or the waitlist/contact form on calyndr.com/contact.

Common errors

Closed signup, seat limits, last owner, and embed origin refusals.